ONGOING VACANCY – APS 4 ICT Service Desk Officer Technology and Digital Services, CSB, Canberra (C00147) Nomination deadline is Sunday, November 1, 2020 The successful candidate will become familiar with the Information Technology Infrastructure Library (ITIL) framework. Discover the opportunity to learn video conferences from Polycom, Microsoft Teams, Azure Active Directory, Office 365 and SCCM. Duties AFMA is looking for a qualified person to take on the role of ICT service agent in the corporate services branch in our Majura Park office in Canberra. The afMA Notes majura Park office has an office configuration that increasingly focuses on agility and collaborative areas of work. Our technology and environment are focused on activity-based work, which does not assign offices to staff. Before applying for this position, we recommend that you read the position description and the Integrated Leadership System (ILS) tool related to the SPG classification of this position. The preferred applicant must be able to comply with or maintain a reference security clearance. The ICT Services Manager, who reports to the ICT Desk Team Service Manager, is responsible for providing high technical know-how to assist our employees in the Canberra, Darwin, Thursday Island and Lakes Entrance offices and maintain a stable technology environment. As part of a small and disciplined team, you must engage in providing, innovation and useful solutions to support the delivery of strategic and operational results.

For more information, see the position description. Moving assistance is not granted.